Because You Asked: Levels of Government
- Elizabeth Roy

- Feb 1, 2025
- 2 min read
At the Mayor and Council Office, we receive dozens of questions every day. Many of these calls and emails relate to Town of Whitby services and operations – but we also get inquiries that relate to other levels of government.
Residents often ask us which services fall under which jurisdiction. Because you asked, here’s a quick primer! This isn’t an exhaustive list, but it covers some of the most commonly asked-about services.
Canada’s Three Levels of Government
Canada has three levels of government – federal, provincial, and municipal. Municipalities can be “single-tier” like Toronto or Hamilton, or “two-tier,” which means there are two levels.
Durham Region – A Two-Tier Municipality
Durham Region is an example of a two-tier municipality. The Region of Durham is the upper tier, providing services like paramedics and police to all of Durham (see list below for more examples). Durham has eight lower-tier municipalities, including Whitby, which provide services within their own boundaries such as parks, recreation, and libraries (see list below for more examples).
Federal Government Services:
International relations
Citizenship and immigration
Criminal law
National defense and foreign policy
Federal taxation
Indigenous lands and rights
Provincial Government Services:
Health care (hospitals, family doctors, mental health and addictions services, cancer services)
Long-term care home applications, admissions, and oversight
Social assistance programs (Ontario Works, Ontario Disability Support Program)
Education (public elementary and secondary schools, colleges and universities)
Highways
Provincial parks
Natural resources
Transportation and highways
Labour standards
Sales tax
Town of Whitby Services:
Parks
Libraries
Garbage, green bin, and yard waste collection
Recreation centres and recreation programming
Fire services
Bylaw enforcement
Animal services
Land use planning
Licenses and permits (such as marriage licenses, filming permits, building permits)
Region of Durham Services:
Housing and homelessness support (the Region of Durham is legislated by the Province as the Service System Manager for Housing and Homelessness)
Social services (Early Years programming, family counselling, rent-geared-to-income housing)
Region-operated long-term care homes and childcare centres
Durham Region Transit
Paramedics
Police
Water and sewer
Health department


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